We offer customization with 1/2 beef orders and Whole beef orders. Our 1/4 beef orders are not customizable.

Once you pre-order a 1/2 or Whole Beef, our shipping manager will send you an email and contact you via phone call with information on how to customize your cuts.

Our fall harvest of cattle will be ready to start shipping in early fall around September/October. Pre-Orders go live for shipping on July 1st. When you pre-order, you will make a partial payment upfront, and the remaining amount will be invoiced when your order is at the butcher being processed.

Shipping rates can vary depending on your region and will be calculated at checkout when shipping becomes available.

As of now, we do not offer free shipping. Once our online sales go live, we will give updates on shipping rates as well as dates and times associated with each order placed.

Unfortunately, we will not be shipping outside of the U.S.A.

We are able to ship anywhere in the U.S.A. as long as your area is in accordance with UPS shipping standards.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

Yes, we offer full and partial refunds.

Please enquire for more information about eligibility for a refund, and our Refund policy.

A refund request can be submitted within five days after the purchase is made.

In the case when the product and packaging are unopened and undamaged, you may be eligible for a full refund.

In the case when the packaging has been opened and the product has been used, you may be eligible for a partial refund.

Please contact us for assistance or questions regarding refund of products.

When an order does not include free shipping, all shipping costs (including the return shipping) will be handled by the customer.